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Updates to the Services offered by the Domestic Violence Program


What a challenging time we are in!  We are well aware of the risk that victims of domestic violence are especially facing during this time.  Although we have been primarily working remotely, we have continued to answer our 24-hour hotlines in all of the 5 counties we serve, Macon, Moultrie, Piatt, Shelby and DeWitt.  We have continued to assist with Orders of Protection and provided telephone counseling.  Beginning Monday, June 1, 2020 staff will be available in person in each of our offices on a limited basis.  Social distancing will be required and everyone must wear a mask upon entry into our buildings.

Please check below for updates, county by county.

The Macon County Office in Decatur will have staff available Monday through Friday from 8:30 a.m. to  4:30 p.m. and will be available for walk-in appointments for individual counseling and assistance with Orders of Protection.  The hotline number is 217.423.2238.

The Moultrie County  Office will open for walk-in services to assist with Orders of Protection and individual counseling with office hours of Monday through Friday from 9:00 a.m. to noon.  Our 24-hr hotline is always available and can be accessed by calling 217.728.9334.  We will screen for symptoms before anyone can enter the office and masks must be worn if it is necessary to be closer than six feet.

The DeWitt County Office is now more readily available for walk-ins for Emergency Orders of Protection, individual counseling and assistance for clients who have suffered from domestic violence.  Our hours are Mondays, Tuesdays, Wednesday and Fridays from 9:00 a.m. to 3:00 p.m. We will screen for symptoms before anyone can enter the office and masks must be worn if it is necessary to be closer than six feet.

The Shelby County  Office will be reopening on a part-time basis and we are happy to be able to begin to slowly resume normal operations as guidelines allow.  Our hours here in Shelbyville are noon to 4:00 p.m. on Monday, and 8:00 a.m. to 4:00 p.m. on Tuesdays and Thursdays.  Other hours can be available by appointment if these times are not workable for everyone.  As of now, our court system will also begin hearing all types of cases on an in-person basis with limits on the number of cases scheduled in person each day.  Masks must be worn to enter the courthouse.  Please call 217.774.3121 to schedule appointments; it may be necessary at times to leave a message.  For crisis situations, please continue to call 217.774.4888. We will screen for symptoms before anyone can enter the office and masks must be worn if it is necessary to be closer than six feet.  I look forward to seeing all of you in person.

The Piatt County  Office will be open Mondays and Wednesdays, 8:30 a.m. to 4:30 p.m.,  to serve walk-in and client appointments.  All coming for services must wear a mask. The hotline will, as always, continue to serve the community 24 hours a day, 7 days a week at 217.762.2122.
Support Groups will not restart until the middle to end of June.  Check back for more information on those meeting.

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